Maybe I’m just a wee bit overtired or maybe I’m a teeny bit oversensitive (because that’s never happened), but I just went to use my Toys R Us $10 off coupon to buy Kenzie’s Birthday gift… then I turned the coupon to the back and read the phrase Excludes All toys.
Not ‘Excludes some toys’ or ‘Excludes certain toys’. Excludes ALL toys.
Shut the diaper pail door Toys R Us. You’ve just pushed my overtired oversensitive buttons. And I think your customer service department needs to know…
Dear Toys R Us,
You have got to be kidding me…
I recently received a coupon that said “$10 a gift for you… our very special guest.” I was very excited as I have a baby girl who is about to turn 1 in three weeks. (You likely know this because I registered with you and spent oodles of money with your brand.) I went on your Website to purchase her birthday gift (a pink cozy coupe) then turned over the coupon to read “excludes all toys.” Seriously? Your company, Toys R Us sent me a coupon that excludes ALL toys? That’s sad and incredibly lame. Please keep your coupons. I’ll spend my money with a business that actually allows me to use their coupons on more than 2% of their products.
Many thanks,
Erin
Not Excited Moms R Us
We’ll see what they have to say. Stay tuned!
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[…] ago I got a little coupon from Toys R Us that made me wonder what the heck they were thinking. You can read about it here. Rather than wonder what they were thinking, I sent them an e-mail asking them what they were […]